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To find out when your order will arrive, you need to consider the availability and the shipping option you selected. Here's the equation we use:
Availability + Shipping Time = Total Delivery Time
For example, many titles on our site show 24-hour availability. If you select standard domestic delivery, your shipping time will be 3 to 7 business days, depending on where you live. This means your total delivery time will be 1 day (availability) + 3 to 7 days (shipping time). So you can expect to receive your shipment at your front door 4 to 8 days after you place your order.
Click here for more information about shipping times according to shipping method.



New Visitors FAQ

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The following FAQs are designed for people who are new to the Internet and MenuUSA.com. For other questions and concerns not found here, please refer to the other sections of FAQ section.



Bill of Rights/Privacy Policy

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1. The MenuUSA.com Safe Shopping Guarantee protects you while you shop at MenuUSA.com, so that you never have to worry about credit card safety.
We guarantee that every transaction you make at MenuUSA.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at MenuUSA.com. Read the details of this policy.
2. No obligation. Bookmatcher and our Personal Notification Services--MenuUSA.com Delivers, Eyes, and Oprah®--are provided free of charge, and you are under no obligation to buy anything.
3. Unsubscribing. You can unsubscribe or change your subscription to any of our Personal Notification Services at any time. Simply visit your MenuUSA.com Subscriptions page to modify your subscriptions online.
4. MenuUSA.com Updates. As a customer, subscriber, or contest entrant, you will occasionally receive e-mail updates about important functionality changes to the Web site, new MenuUSA.com services, and special offers we think you'll find valuable. But if you'd rather not receive them, please visit your MenuUSA.com Subscriptions page to change your preferences.
5. Privacy. We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We may also use it to tell you about changes in our services or about special offers we think you'll find valuable. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to. Simply send a blank e-mail message to never@MenuUSA.com. For more details, please read the MenuUSA.com Privacy Policy.






Find an Online Community

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One of the biggest benefits of the Web is the ability to communicate with others by finding or creating an online community. Many communities and organizations have Web sites where you can find information as well as other people interested in the same things as you are.

To communicate with others, you can send email, offer feedback to site developers, post to discussion boards or newsgroups, or use chat programs.


Find What You Want

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Know what you want? Our book, music, video, toys, electronics, and auctions search tools will allow you to find whatever you need in seconds.
Not sure what you're looking for? Browse books, music, video, toys, and electronics to your heart's content:
Books:
· Browse subjects from architecture to zoology.
· Check out Bestsellers for the hottest-selling hardcovers and paperbacks.
· Find the books you've heard about in Featured in the Media.
· Peruse honored books in Award Winners.
Music:
· Browse styles from Alternative to Zydeco.
· Save up to 30% on the MenuUSA.com 100 in Top Sellers.
· Get up to date on the newest and the hottest in New and Future Releases.
· Free music! Drop by our Free Downloads area to download free songs by popular artists in both MP3 and Liquid Audio formats.
· Discover new music that perfectly suits your mood in our Recommendation Center. Also check out our editors' Essentials to help you build a CD collection in more than 100 musical styles. All of this, plus Artists' Favorites and primers in classical, jazz, and international music!
· Classical music lovers--visit our Classical area or click here for advice on finding a great CD.
Video:
· Browse through more than 13 genres and find everything from Art House to Adventure, Classics to Comedy.
· Visit Top Sellers and save up to 30% on our 100 best selling videos!
· Stop by New & Future Releases to find the hottest new titles and preorder Hollywood's soon-to-be-released hits.
· Explore our extensive collection of DVDs.
· Find the best videos for kids in Kids & Family. You can even search by character!
· Check out the best and the must-haves in Awards & Recommendations.
Toys:
· Find appropriate toys for seven different age ranges, from newborns to grownups!
· Browse by brand and find toys and games by over 100 well-known and specialty toy makers.
· Browse categories to easily peruse our selection of dolls, action figures, baby toys, and much more.
· Have a favorite superhero or TV star? Obsessed with outer space or dinosaurs? Find it all in Characters & Interests.
· Get the scoop on hot bestsellers and timeless classics in The Best.
Electronics:
· Browse over 15 categories for the best in home theater, home office, cameras, phones, televisions, and much more.
· Visit Top Sellers to see the electronics, gadgets, and gizmos other customers can't live without.
· Check out New Products for the hottest new technologies.
· Learn about all the key features with our Buying Guides and find the product that's right for you.



Learn about emails

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Email, short for electronic mail, enables people to send and receive messages and attached documents, including text, graphics, and sound files, over the Internet.


Learn about the WWW

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The World Wide Web is a network of information housed in computers all over the world. Documents on the Web are called pages. Several related pages originating from the same source and linked together with hyperlinks are called a site. A home page is the main or beginning page of a Web site. The home page provides access to all pages in the site.


Learn to Use Your Browser

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A browser is the software that provides a user interface to the Web. Browsers support HTML and other hypermedia features, and translate these into the pages you see, just like this page. Occasionally, you may encounter a site that tells you "This site is best viewed with ABC Browser 1.1." Usually, no matter what browser you have, you can still view the site without a hitch.
You have some control over how Web pages look to you. You can change the font and size of the test, tell the browser whether or not to show buttons and toolbars, and determine which page you see first when you launch your browser. Take a few moments to examine your toolbar and the pull-down menus, and experiment with a couple of changes.



Navigation Tips

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To shop our store with ease, simply use the navigation bars at the top and bottom of each page. Our top navigation bar is divided into three sections:
Use the top tabs to link to our Books, Music, Video, Toys & Games, Electronics, e-Cards, and Auctions main pages; your Shopping Cart; Your Account; and Help.
The main bar shows buttons to link to the various Category areas within our stores (you'll only see links to the areas within the store you're visiting at that time).
At the bottom of our Navigation Bar, use the search box or browse with the pull-down menu. Use these features to find the items you're looking for--quickly and easily.
Other navigation tips:
· Blue type indicates a link. Like the navigation bar, links are connections to other parts of the store.
· Clicking the "back" button on your browser's toolbar will return you to the previous page.
· Use the gray scroll bar on the right side of your screen to move up and down through the current page.



Place An Order

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Ordering at MenuUSA.com is fast and secure. Click here to learn more about our security guarantee. Just follow these five simple steps to place your order.
1. To add a book, CD, video, or other item to your shopping cart, click the Add to Shopping Cart button on any title's detail page.
2. When you're finished shopping, click the shopping cart icon at the top-right corner of your screen.
3. Next, click the Proceed to Checkout button.
4. Select a server and fill out the online order form.
5. Click the button which reads Click Here to Send Us Your Order and you're officially done!
MenuUSA.com will send you an order confirmation via e-mail. An account is automatically created for you once you place your first order so you won't have to enter all the information again when you order next. For future orders you can use our 1-ClickSM express shopping to make purchases almost instantaneously.


Safe Shopping Guarantee

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Why is MenuUSA.com so safe?

· Safety in Numbers: When you shop at MenuUSA.com, you will be one of 10 million customers who have safely shopped with us without credit card fraud.
· Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.


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Still don not want to use your credit card on the Internet?

No problem. Just fill out our order form online. Enter only last five digits of your credit card and its expiration date. Once you have fully submitted your order, you will be prompted with a phone number that you can use to call in the rest of your card number.
Guarantee Details:
1. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, MenuUSA.com will cover the entire liability for you, up to the full $50.00. MenuUSA.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at MenuUSA.com while using the secure server.
2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Learn more about how MenuUSA.com protects your privacy.



Selecting a Modem

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Modems are the external boxes or built-in units that allow computers to talk to one another over phone lines. You need one and your ISP needs one. Unless computers are physically linked, they will all use modems to communicate. A 56K modem is the recommended speed for Web access.


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