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Trouble shooting

I'm having trouble reading or downloading parts of this site. Help!

Contact the webmaster for help with technical questions concerning the site. Just click on this address: webmaster@r4s.com.

The sound quality is not good. Audio clips stop and start intermittently.

This phenomenon is most likely due to traffic on either your local network or the Internet at large. The best thing to do in this situation is to try listening again later.

I'm still having difficulties and none of this describes the RealAudio problem I'm having.

If you cannot find the information you need on Real Networks' Help and Frequently Asked Questions (FAQ) page, send an e-mail message to techhelp@r4s.com. We will be happy to assist you further.

I can see my RealPlayer, but I cannot hear any sound.

If you use AT&T Worldnet or are visiting MenuUSA.com from work, you may have problems connecting to our RealAudio server because of a "firewall."

How can I listen to RealAudio samples

What you need to hear RealAudio samples:

If your system is not equipped with a RealPlayer, you can download one at no charge below:

If you use a Windows-based PC (95/98/NT) with a Pentium-class processor or the Macintosh operating system, download the RealPlayer G2, the most current version of the RealPlayer. This player provides the highest sound quality available.

If you use Win 3.1, NT 3.5.x, or Unix, download the RealPlayer 5.0.

If you are a WebTV user, your system already supports RealAudio.

What should I do if I can't log into my account?

What does error code 301 or 302 mean?

Error code 301 means you have relocated to a different server permanently so the URL has been redirected. Error code 302 means that you have been relocated to a different server on a temporary basis.

You Are Using Web TV Or A Browser That Doesn't Accept Cookies

Simply hit the Back button and login again. Make sure you don't check the check box that says "Remember my..." You couldn't login because our system couldn't store a cookie on your machine. By logging in this way, we simply set a session cookie that will expire when you close your browser.

You Have Cookies Disabled On Your Browser

You must enable cookies on your browser or login without checking the "Remember my..." check box.
To enable cookies in Netscape 4.0 or later:
Click on the "Edit" menu option, and select preferences.
From the preferences menu, click on Advanced, in the Category box. Ensure that, under Cookies, "Accept all cookies" is selected.

To enable cookies in Internet Explorer 4.0:
Click on the "View" menu option, and select Internet Options.
Click on the "Advanced" tab, and scroll down to where it says Cookies. Ensure that "Always Accept Cookies" is selected.

You Still Can not Login

Don't worry, we will work it out and help you get back on the MenuUSA.com. Drop us an e-mail and include your username and password and the browser (Netscape, Internet Explorer) you are using to access the website.